Does the NHS COVID-19 app track my location?

Does the NHS COVID-19 app track my location?

It does not record or track where you or other app users are (for example, at home or in a public space). The app does not identify you or your location to other app users (or, as noted above, the government).

Can I be traced via the NHS COVID-19 app?

The system gives a high level of privacy protection, as the app does not collect or transfer any information that tells us who or where you are. This also means it cannot tell the NHS, people and organisations who have contributed to the development of the app, or any other app user, who or where you are.

How does the NHS COVID-19 App identify a close contact?

From these details, the app uses a scoring mechanism to determine the app user's level of risk of getting COVID-19 as a result of close contact with an app user who may be infectious. If the risk of infection is significant, the app will issue an alert.

Does the NHS COVID-19 app store my IP address?

Your IP address (a unique identifier for your phone when you use the internet) is automatically shared with the Department for Health and Social Care (DHSC) when you share data through the App. DHSC does not use your IP address however and deletes it as soon as it is received. Like every other app, our app uses the internet to work which requires the use of the IP address.

The application is reviewed and tested to make sure that there never exists functionality that collects, logs, retransmits or stores the IP addresses received within HTTP headers. This minimises the possibility of recombining IP address and payload data.

Who provides contact-tracing information to the NHS for COVID-19?

The digital contact-tracing technology used in the NHS COVID-19 app is provided by Apple and Google. This technology is known as the 'Google Apple Exposure Notification system' (or ' GAEN '). GAEN , operating systems and data available from this system are constantly being refined.

What is the UK regulatory agency for monitoring COVID-19?

The Medicines and Healthcare products Regulatory Agency is responsible for protecting and improving the health of millions of people every day through the effective regulation of all medicines and medical devices in the UK by ensuring they work and are acceptably safe.

What is manual contact tracing in the context of the COVID-19 pandemic?

Manual contact tracing involves asking an infected person to remember who they have been in contact with; the person can only identify the people they know.

Does the NHS COVID-19 app protect your privacy?

The app has been designed with user privacy in mind, so it tracks the virus, not people and uses the latest in data security technology to protect privacy. The system generates a random ID for an individual's device, which can be exchanged between devices via Bluetooth (not GPS).

These unique random IDs regenerate frequently to add an extra layer of security and preserve anonymity. The app does not hold personal information such as your name, address or date of birth, and only requires the first half of your postcode to ensure local outbreaks can be managed.

Does the NHS COVID-19 app delete my data if I delete the app?

If you choose to delete the app, you will not receive any notifications (alerts) from the app about coronavirus (COVID-19) and the data stored by the app on your phone will be deleted. If you decide to install the app again, you will need to provide the requested information again.

How does the NHS COVID-19 app protect users' anonymity while tracking the cases?

The app uses complex cryptography to protect you and other app users' anonymity while enabling diagnosis keys to be matched with a relevant broadcast key when relevant. Where there are matches, you will get an alert that you've been in contact with someone who tested positive.

Can I have close contact with people if I'm wearing a mask during COVID-19?

While wearing a mask, you should still keep physical distance from others as much as possible. Wearing a mask does not mean you can have close contact with people.

How does Evushield for COVID-19 work?

Developed by AstraZeneca, Evusheld is a combination of two long-acting antibodies that works by binding to the spike protein on the outside of the SARS-CoV-2 virus, the virus that causes COVID-19. This in turn prevents the virus from attaching to and entering human cells.

Does the NHS COVID-19 app gather analytical data?

Each 6-hour period, the app collects a summary count of key information. This is called the analytical data set and helps us monitor the use, performance and information about the app and its use. The data is prepared and will be sent to central systems where it used for assurance of the app, technical checks and the public health functions. It does not include the data held on your app about specific venues or your close contacts.

How does the National Health Service (NHS) app prevent re-identification?

Only those with access to the app will have details of the venues checked into. No details about which venues a user has checked into is included in the analytical data set or provided to the use.

Can personal data collected for NHS Test and Trace be used for other purposes?

Personal data that is collected for NHS Test and Trace, which you would not collect in your usual course of business, must be used only to share with NHS Test and Trace.

It must not be used for other purposes, including marketing, profiling, analysis or other purposes unrelated to contact tracing, or you will be in breach of GDPR. You should make your staff aware of what they should and shouldn't do with customer information.

Can I delete the COVID-19 app?

Right to be forgotten. You can choose to delete the app and the data it contains.

How often does the National Health Service (NHS) app update data?

The app is updated by the central systems (product environment), on average, every 2 hours. The central system provides all app users with three key sets of data. Every app user receives the same information, called reference material, which the app uses to determine if you need to receive an alert or advice. These are:

• the list of Diagnosis Keys from app users who have tested positive. This functionality keeps the identity of app users anonymous to other app users
• the list of all postcode districts and their current risk level
• the list of venues that could pose a risk, as determined by Health Protection Teams and the Joint Biosecurity Centre (JBC)

How long after having COVID-19 can I get the spring booster vaccine?

If you are unwell, wait until you have recovered to have your vaccine. If you have had confirmed COVID-19 you should ideally wait 4 weeks before having your spring booster.

How does the National Health Service (NHS) app protect user's privacy?

The technique used to provide app users with their correct result also ensure that the identity of the user is protected. When the app recommends a test for users it requests three separate tokens. These are generated by services outside of the app and are not recorded in the app. They are unique and anonymous and cannot be derived from each other or any other information.

These three tokens allow the correct information to be returned to the correct user whilst maintaining their privacy and ensuring that data cannot be linked. We dealt the tokens promptly once we’ve updated the relevant app.

How can contact tracing help in controlling the spread of COVID-19?

Contact tracing can break the chains of transmission through the rapid identification, isolation and clinical care of cases, and providing supported quarantine of contacts, meaning that virus transmission can be stopped.

Can the data collected for COVID-19 contact tracing be used for other purposes?

Personal data that is collected for NHS Test and Trace, which you would not collect in your usual course of business, must be used only to share with NHS Test and Trace.

It must not be used for other purposes, including marketing, profiling, analysis or other purposes unrelated to contact tracing, or you will be in breach of GDPR.

What is recommended to do to reduce the risk of COVID-19 in the workplace?

Keeping workplaces clean reduces the risk of infection and can reduce sickness in a workforce. It's especially important to clean surfaces that people touch a lot.

Staff can be supported to maintain a clean working environment by providing them with cleaning products, soap and hot water, and/or sanitiser.

What is the Scientific Advisory Group for Emergencies (SAGE)?

The Scientific Advisory Group for Emergencies (SAGE) provides scientific and technical advice to support government decision makers during emergencies.

What are public health and social measures (PHSMs)?

Public health and social measures (PHSMs) are measures or actions by individuals, institutions, communities, local and national governments and international bodies to slow or stop the spread of an infectious disease, such as COVID-19.

Can I go abroad if I don't have the COVID-19 vaccine?

If you have not been fully vaccinated, you should continue to follow the entry requirements of the country you are travelling to, such as proof of a negative COVID-19 test on arrival. You should carefully research the requirements of your destination country before travelling.