How do I fix my Brother printer not printing properly?
Emma Payne
Published Jan 23, 2026
Here're the fixes:
- Check the connection.
- Set your Brother printer as the default device.
- Restart the Print Spooler service.
- Update your printer driver.
- Clear the print queue.
- Check for damaged system files.
- Print from other programs.
- Factory reset your Brother printer.
Why is my Brother printer not printing even though it has ink?
Verifying the ink cartridges are installed properly and/or cleaning the print head may resolve this problem. Verify the ink cartridges are installed correctly. Follow the steps listed below to check the print quality and clean the print head. Print a Print Quality Check Sheet.
Why is my printer not printing completely?
Try removing the paper tray, re-aligning the paper, and sliding it back in. In other instances, there may be some paper jammed in the mechanism. Usually your printer will tell you so, and you just need to open the access panel and pull the crumpled paper out.
Why is my Brother printer not printing black when ink is full?
It may not fully stop and you may simply get lines through the printing. This indicates that some of the nozzles are blocked but not all of them. Also when you print with a near empty black cartridge then the air going into the print nozzle will start to dry the ink that is already in the nozzle.
How do I unclog my Brother printer?
Press or to select the following:
- Select [General Setup]. Press OK.
- Select [Maintenance]. Press OK.
- Select [Print Head Cleaning]. Press OK.
- Select [Black only], [Colour only], or [All]. Press OK.
- Select [Normal], [Strong], or [Strongest]. Press OK.
How do you clean an inkjet printer nozzle?
One of the most thorough involves soaking the printheads in a solution of water and ammonia for several hours, and then flushing the heads clean by running them under warm tap water. We've seen others have success with this method, and it's cheaper than replacing the printhead assembly.
Why is my Brother printer printing light GREY instead of black?
By default, the Brother machine is designed to conserve ink. This will result in text documents appearing gray, dull, or faded instead of black. If you would like text to appear black, please complete the following steps: NOTE: With these settings, more ink will be used than when using default settings.
How do I clean my Brother MFC J497DW?
MFC-J491DW/MFC-J497DW
- Press Settings.
- Press or to select the following: Select [General Setup]. Press OK. Select [Maintenance]. Press OK. Select [Print Head Cleaning]. Press OK. Select [Black only], [Color only], or [All]. Press OK. Select [Normal], [Strong], or [Strongest]. ...
- Press . The machine cleans the print head.
Why is my Brother printer printing green instead of black?
If the cartridge is in the wrong position the tube will fill with the wrong color. To resolve this issue you will need to clean the print head. NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed.
What are the basic symptoms of a faulty printer?
- Printer is Unresponsive. ...
- Printer Won't Print. ...
- Bad Print Quality. ...
- Uncertain About Printer Security. ...
- My Printer Won't Scan Anymore. ...
- Too Many Paper Jams. ...
- Prints Too Slowly. ...
- Printing is Too Expensive.
Why does my printer only print half the page?
This means the printer is starved of the data it needs to keep printing. Some printers will pause and keep trying, for a little while, but many will just give up at this point and spit out your half printed page. So - the moral of the story is really to always use a wired connection if at all possible.
How do you check a nozzle on a Brother printer?
Print the Print Quality Check Sheet and look at the nozzle check pattern.
...
Press or to select the following:
- Select [General Setup]. Press OK.
- Select [Maintenance]. Press OK.
- Select [Impr. PrintQuality]. Press OK.
- Select [Impr. PrintQuality] again. Press OK.
Why is my Brother printer printing blank pages?
If there is insufficient ink in your cartridge, your Brother printer may print blank pages. If you are using a wireless Brother printer, an improper internet connection can cause this issue. If the ink cartridge is not installed properly or is of low quality, it will print blank pages.
How do I calibrate my Brother printer?
FAQs & Troubleshooting
- Press Menu.
- Press the Up or Down Arrow key to to choose Printer and press OK.
- Press the Up or Down Arrow key to to choose Calibration and press OK.
- Press the Up or Down Arrow key to to choose Calibrate and press OK.
- Press 1 to choose Yes.
- The machine will display Completed.
- Press Stop/Exit.
Why is my printing coming out faded?
A common cause of faded, faint printouts from your inkjet printer is dried ink particles causing a blockage in your printer. The printheads on an ink cartridge can be become blocked if the printer is not used for a period of time, so it is recommended to print a few pages each month to maintain the print quality.
Why is my printer not printing dark enough?
In particular, it could be that the toner density of your toner cartridge is low, or the settings on your printer are not optimized to print at their darkest. You could also just be running low on ink or toner.
How do I make my Brother printer ink darker?
- Press Copy.
- Press the Left or Right arrow key to display Brightness. Press Brightness.
- Press the Left arrow key to make a darker copy or press the Right arrow key to make a lighter copy. Press OK.
- Press the Left or Right arrow key to display Set New Default. Press Set New Default.
- Press Yes.
- Press Stop/Exit.
How can you tell if a printhead is clogged?
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it's most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it's time to remove the excess ink.
Why is my printer not printing blue or green?
Honorable. To get green, the printer has to mix blue and yellow. If u get only 1 color (blue or yellow), means u either out of 1 ink, or the nozzles are blocked.
Can you manually clean a printhead?
You can clean the printhead either manually or from your printer or computer. Before you start, you'll want to perform a nozzle check to ensure your printhead needs cleaning, as this will save ink.
How do you unclog a Brother inkjet nozzle?
Tear a single sheet of paper towel in half. Fold the sheet in half several times until it is about 1/2 inch wide. Put a few drops of distilled water on top of the paper towel and lay it in the trough under the print head,. Move the print head over the towel and let it sit for at least 15 minutes.